Conditions

Deposits

A 30% deposit of the total booking value is required to confirm all bookings.

Final Payment is due 30 days prior to tour for day tours and 90 days for extended trips. Full payment is required at time of booking if for a day tour it is less that 30 days away and for an extended tour it is less than 90 days away.

Cancellation Policy

Cancellations must be made in writing and can be via e-mail (info@riverandreef.com.au), facsimile (+61 (8) 81279598), or by letter. No cancellation will be accepted unless received in writing

Day Tours

• Bookings Cancelled outside 30 days incur a 30% charge of booking cost.
• Bookings Cancelled between 30 – 15 days incur 75% charge of booking cost.
• Bookings Cancelled inside 14 days incur 100% charge of booking cost.

Extended Tours

• Bookings Cancelled outside 90 days incur a 30% charge of booking cost.
• Bookings Cancelled between 90 – 30 days incur 75% charge of booking cost.
• Bookings Cancelled inside 30 days incur 100% charge of booking cost.

note: a change in numbers/dates from your original booking may constitute a cancellation.

note: failure to make final payment by due date may result in your trip being sold to someone else